How We Use Cookies
This Cookie Policy explains, in plain language, what cookies and similar technologies we place on your device when you visit joocasino-aud.com, why we use them, and how you can switch them off whenever you like.
What Cookies Actually Are
A cookie is a small text file that a website saves on your phone, tablet or computer. When you come back to us, your browser sends that file back so we can remember things like your login, your language or the last game you opened.
Cookies are not programs and they cannot read anything else on your device. They only hold the piece of information we put in them, such as a session ID or a preference flag. We also use a few similar technologies, like local storage, which works the same way in your browser.
The Cookies We Set
Strictly necessary
These keep joocasino-aud.com working. They maintain your session after you log in, keep you authenticated as you move between the lobby and games, and protect our forms against fraud. Without them you simply cannot stay logged in, so we never ask for consent before setting them.
Functional
Functional cookies remember your choices so you do not have to set them twice. They store your selected language, your currency display (AUD by default for Australian players), and whether you have already closed our promotional pop-ups.
Analytics
We use analytics cookies to understand, in aggregate, how visitors move through our site. This tells us which pages load slowly, which games get the most attention and where players drop off. We only look at patterns, never at individual play styles, and we use the results to fix problems and improve the lobby.
Marketing
Marketing cookies let us measure whether our bonus campaigns work and show you relevant offers on other websites after you leave ours. If you would rather not see those ads, you can reject marketing cookies in our banner or in your browser at any time, and you will still have full access to the site.
| Category | Example names | Purpose | Duration |
|---|---|---|---|
| Strictly necessary | JooSession, JooAuth | Login, security, anti-fraud | Session |
| Functional | JooLang, JooCur | Language and currency preferences | 90 days |
| Analytics | JooStats | Aggregated site usage data | 30 days |
| Marketing | JooAds | Campaign measurement, retargeting | 365 days |
Third Party Cookies
Some cookies on our site are set by partners we work with, not by us. Analytics providers help us count visits and traffic sources. Advertising networks help us run campaigns on other websites and measure whether they bring players in.
Payment providers also set cookies when you reach their checkout pages, so that transactions are processed securely and cannot be tampered with. We do not control those cookies, and each partner handles your data under its own privacy policy. We only allow third party cookies from the categories above and review our partner list regularly.
Manage Your Own Preferences
Our consent banner
The first time you open joocasino-aud.com, our banner asks you to accept or reject non-essential cookies. You can also change your mind later through the cookie settings link at the bottom of every page, where each category has its own switch. Your choice takes effect immediately.
In your browser
Every major browser lets you block or delete cookies yourself. Here is where to look.
- Chrome: Settings, Privacy and security, Third-party cookies.
- Safari: Settings, Privacy, then Manage Website Data.
- Firefox: Settings, Privacy and Security, Cookies and Site Data.
- Edge: Settings, Cookies and site permissions.
What happens if you block cookies
Blocking strictly necessary cookies means you will not be able to log in or play at Joo Casino, because sessions cannot be maintained. Blocking the other categories carries no penalty: the site works normally, you just see less relevant ads and we learn a bit less about how to improve it. Deleting cookies also logs you out and resets your saved preferences.
How Long We Keep Them
Some cookies live only for a single session and vanish the moment you close your browser. Others persist for a fixed period so your preferences survive between visits. We do not keep any cookie longer than the periods below, and you can clear everything yourself at any time through your browser settings.
| Cookie type | Persistence | Opt-out |
|---|---|---|
| Session and security | Session only, deleted on browser close | Cannot be switched off |
| Functional (language, preferences) | Up to 90 days | Browser settings or our banner |
| Analytics | Up to 30 days | Our banner or browser settings |
| Marketing and retargeting | Up to 365 days | Our banner or browser settings |
Changes to This Policy
When we add a new cookie, change a provider or adjust how long something is stored, we update this page and note the revision date at the top of it. For significant changes, such as a new marketing partner, we also show the consent banner again so you can review your choices. If you have any questions about this policy, contact our support team at [email protected], available 24/7 by live chat and email.
Frequently asked questions
Do I have to accept all cookies to play?
No. Only strictly necessary cookies are required, because they keep you logged in and secure. You can reject analytics and marketing cookies and still use every feature of our site.
How do I withdraw consent after accepting?
Open the cookie settings link at the bottom of any page on joocasino-aud.com and switch off the categories you no longer want, or delete cookies in your browser settings.
Will clearing cookies log me out?
Yes. Clearing cookies removes your session and preference data, so you will need to log in again and reset your language and currency choices.